The three types of practice
Recently, Seth Godin wrote about the two types of practice. If you haven’t read his post yet, here’s your chance: Seth Godin’s reminder that not all experts, masters, or highly-qualified people were born that way is encouraging. We develop expertise through practice and lots of it. And as learners of the world, we should seek […]
Top 100 Customer Success Influencers
Thanks to companies like Gainsight and Mindtouch, and people like Lincoln Murphy, Brian Solis, and Bill Cushard – more people than ever finally beginning to give the customer success teams the regard it deserves. Customer success is a critical component to any business, but until somewhat recently it’s been considered “fluffy” and even difficult to […]
Australia Day Printable Decorations
On Saturday, 26th, Ken and I had our inaugural Australia Day Party. And. it. was. great. Ken made pavlovas, lamingtons, ANZAC biscuits, meat pies (no vegemite and half the sauce the recipe called for), and more. We bought Tim Tams from our local Target and Crunchies and Picnics at Amazon for a ridiculously overpriced amount. You can […]