Announcing TechJobTrainingforAmericans.com, a new way to help America grow and scale

Today is the first day in a long journey toward helping bring more opportunity to Americans. That’s why I’m excited to announce a new side-project of mine - Tech Job Training for Americans. The goal of Tech Job Training for Americans: The mission is to support people who are looking to break into the world of tech, […]

Three powerful videos for mental breakthroughs (& are all under 6 minutes)

Some of the best mental breakthroughs I’ve had in my life have come from the shortest videos I’ve found on YouTube. Below are three videos which have had a profound impact on my life: Try something new for 30 days – Matt Cutts Time: 3 minutes 27 seconds After watching this inspirational video, I was […]

Top 100 Customer Success Influencers

  Thanks to companies like Gainsight and Mindtouch, and people like Lincoln Murphy, Brian Solis, and Bill Cushard – more people than ever finally beginning to give the customer success teams the regard it deserves. Customer success is a critical component to any business, but until somewhat recently it’s been considered “fluffy” and even difficult to […]